love mail,
that employees are motivated in your store on Sudermanplatz less than convicts in a Siberian quarry, I am back.
at the sheer incompetence of some of your call center employees, I have accustomed myself. Also their insolence scares me almost as of yet.
But now there is one thing that I simply do not understand: Why is the postage for
the same letter with the same dimensions and the same weight for the shipping to Austria less than in Germany?

Perplexed, Your
Tinifeliz